IronPoint IT Services

Business Network Support

Connect your people, offices and cloud services with dependable networks and support that follows a connection problem to its source.

A reliable network starts with understanding the whole connection.

Dropped WiFi, slow file access and unreliable remote connections can have very different causes. IronPoint assesses the path between the device, wireless or wired network, firewall, internet service and destination application before recommending changes.

We design and support networks for offices, remote users and cloud environments. This includes switches, wireless access, firewalls, VPN connectivity and network segmentation. Whether you are opening an office, connecting locations or resolving repeated disruptions, we align the network with your access, performance and security requirements.

How we help

Connectivity troubleshooting

Investigate intermittent connections, slow network access, DNS issues and access to business applications.

WiFi and switching

Review wireless coverage, capacity and wired network configuration for the way your team works.

Firewalls and secure access

Configure network protection, controlled access and VPN connections for approved users and locations.

Network planning

Support office moves, new locations, equipment changes and documentation of key connections.

Reliable connections also need appropriate access controls. Our business cybersecurity services address the identities, devices and security settings that work alongside your network.

What to expect

We first establish whether the issue affects one device, one location or the whole business. We review the relevant equipment and configuration, then agree on changes and a suitable maintenance window where needed. For physical cabling, equipment access or wireless investigation, onsite arrangements depend on location and scope.

Common questions

Can you help determine whether the internet provider is the problem?

Yes. We can investigate local connectivity and the connection to external services to help narrow down the cause. When the provider needs to act, we can help communicate the findings.

Can remote staff connect securely to office resources?

We can assess your access requirements and configure suitable VPN or other approved remote access arrangements. Identity controls and the security of the connecting devices are part of that discussion.

Our technology experience

Technology we work with.

Experienced support for the platforms that power your business, from cloud and networking to security and data protection.

  • Microsoft 365 & productivity
  • Cloud infrastructure
  • FortiGate network security
  • Endpoint protection
  • Networking & connectivity
  • Backup & disaster recovery
  • Servers & storage
  • Virtualization & infrastructure
  • Cloud platforms & hosting
  • Cloud services & applications
  • Web security & performance
  • Business computers & infrastructure
  • Business computers & printing